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Terms & Conditions

  1. No orders will be shipped until all payments due have cleared into Boxbird Gallery’s accounts.
  2. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
  3. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
  4. In order to contract with Boxbird.co.uk you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us or a valid Paypal Account. Boxbird.co.uk retains the right to refuse any request made by you. If your order is accepted we will inform you by email
  5. Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
  6. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
  7. You understand that computer monitors and device settings can make colors look different from the physical artwork.
  8. Any items returned to Boxbird as a result of non-collection from your local sorting office will require postage to be paid again by you before being posted again.
  9. You must contact Boxbird Gallery before attempting to roll or repack a print if returning it. If you damage it while re rolling without discussing with us first then you will not be refunded.
  10. You have 20 days from the day of delivery to return items for a full refund or exchange. Refunds are free of charge and details of how to send your items back will be included with your order. We do not offer exchange or refunds after 20 days.
  11. You understand that all offers, products and sale items can be removed by Boxbird Gallery from Boxbird.co.uk at any time.
  12. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site without expressed permission from Boxbird.co.uk owners. We reserve the right to withdraw linking permission without notice.
  13. The copyright of all the artwork on this artist and cannot be copied or reproduced without expressed permission of the individual artist.
  14. Do not purchase a frame before you have the print in your hands, we try our absolute best to ensure all dimensions are correct on boxbird.co.uk but mistakes can be made and we will take no responsibility for incorrect frame sizes being ordered before you receive your order. 
  15. As of January 1st 2021 all orders placed at boxbird and shipped to the EU or other international countries will incur an export fee. This fee is the responsibility of the customer and will be charged by the shipping provider in the country of delivery. Boxbird will not pay any export taxes on goods ordered. 

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